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WellSense Health Plan fax number
(617) 897-0805
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Member Appeals and Grievances
Used for: Submit an internal medical/pharmacy appeal or a grievance by fax. Fax written appeal or grievance letters to 617-897-0805; include your name, address, MassHealth ID or SSN, and reason for appeal/grievance. You may also mail or file via phone as described in WellSense’s appeals/grievances guidance.
Fax destination details
- Department
- Member Appeals and Grievances
- Purpose
- Submit an internal medical/pharmacy appeal or a grievance by fax. Fax written appeal or grievance letters to 617-897-0805; include your name, address, MassHealth ID or SSN, and reason for appeal/grievance. You may also mail or file via phone as described in WellSense’s appeals/grievances guidance.
- Address
- WellSense Health Plan, 100 City Square, Suite 200, Charlestown, MA 02129
- Voice phone
- 855-833-8125 (TTY: 711)
- Website
- Visit organization website
Before you send
- Confirm that this exact department handles your document or request.
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For medical or pharmacy internal appeals: mail or fax your written appeal to WellSense Health Plan, Attn: Member Appeals, 100 City Square, Suite 200, Charlestown, MA 02129. For grievances: mail or fax to WellSense Health Plan Attn: Member Service Department, Concierge Specialist, 100 City Square, Suite 200, Charlestown, MA 02129. Fax number repeatedly cited for these processes is 617-897-0805.
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