TransUnion Canada fax number

Fax destination details

Department

Consumer Relations Centre

Purpose

Credit report disputes and requests. Initiate an investigation using TransUnion's Investigation form; mail to the Consumer Relations Centre or Burlington address, or dispute online/by phone. TransUnion states it may contact the source of the disputed information by phone and/or fax during the investigation, and will update the credit report accordingly.

Form

Credit Investigation Request Form — INVESTIGATION REQUEST FORM

Address

Consumer Relations Centre, 3115 Harvester Road, Suite 201, Burlington, Ontario L7N 3N8

Voice phone

1-800-663-9980

Website

Visit organization website

Before you send

• Confirm that this exact department handles your document or request.
• Check the organization website or call its main line for the current fax number.
• Include a cover sheet and any case, member, claim, or form reference required.
• Keep the delivery confirmation with your submission records.

Complete the consumer information (name, address, date of birth, etc.), provide account details for the dispute, sign and date. Indicate if you want the investigation notification by email or mail. Mail the form to TransUnion Canada’s Consumer Relations Centre or use the English/French versions as appropriate.

Official form instructions are published as a downloadable file on the organization's website.