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TransUnion Canada fax number

(905) 527-0401

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Consumer Relations Centre

Used for: Credit report disputes and requests. Initiate an investigation using TransUnion's Investigation form; mail to the Consumer Relations Centre or Burlington address, or dispute online/by phone. TransUnion states it may contact the source of the disputed information by phone and/or fax during the investigation, and will update the credit report accordingly.

Fax destination details

Department
Consumer Relations Centre
Purpose
Credit report disputes and requests. Initiate an investigation using TransUnion's Investigation form; mail to the Consumer Relations Centre or Burlington address, or dispute online/by phone. TransUnion states it may contact the source of the disputed information by phone and/or fax during the investigation, and will update the credit report accordingly.
Form
Credit Investigation Request Form — INVESTIGATION REQUEST FORM
Address
Consumer Relations Centre, 3115 Harvester Road, Suite 201, Burlington, Ontario L7N 3N8
Voice phone
1-800-663-9980

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Complete the consumer information (name, address, date of birth, etc.), provide account details for the dispute, sign and date. Indicate if you want the investigation notification by email or mail. Mail the form to TransUnion Canada’s Consumer Relations Centre or use the English/French versions as appropriate.

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