Directory information, not recipient confirmation. Fax numbers can change and differ by department, location, form, or plan. Confirm this destination directly with John Hancock Life Insurance Company (U.S.A.) before sending sensitive documents. FaxFlow is not affiliated with this organization.
John Hancock Life Insurance Company (U.S.A.) fax number
(617) 663-3389
Annuities Service Center
Used for: Submitting annuity claim forms for beneficiary settlement (claims processing).
Fax destination details
- Department
- Annuities Service Center
- Purpose
- Submitting annuity claim forms for beneficiary settlement (claims processing).
- Form
- Annuity claim form — Annuity Claim Form (Non-Qualified National Kit)
- Address
- Regular mail: PO Box 55444, Boston, MA 02205-5444; Overnight/physical: John Hancock Insurance, 372 University Avenue, Suite 55444, Westwood, MA 02090
- Voice phone
- 877-543-2363
- Website
- Visit organization website
Before you send
- Confirm that this exact department handles your document or request.
- Check the organization website or call its main line for the current fax number.
- Include a cover sheet and any case, member, claim, or form reference required.
- Keep the delivery confirmation with your submission records.
Use the Annuity Claim Form package provided with the claim kit; includes death certificate requirements, beneficiary details, and sections to complete. Claims may be faxed to 617-663-3389 or mailed to John Hancock Annuities Service Center, PO Box 55444, Boston, MA 02205-5444. For speed, use the Express Claim option if eligible.
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