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John Hancock Life Insurance Company (U.S.A.) fax number

(617) 663-3389

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Annuities Service Center

Used for: Submitting annuity claim forms for beneficiary settlement (claims processing).

Fax destination details

Department
Annuities Service Center
Purpose
Submitting annuity claim forms for beneficiary settlement (claims processing).
Form
Annuity claim form — Annuity Claim Form (Non-Qualified National Kit)
Address
Regular mail: PO Box 55444, Boston, MA 02205-5444; Overnight/physical: John Hancock Insurance, 372 University Avenue, Suite 55444, Westwood, MA 02090
Voice phone
877-543-2363

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Use the Annuity Claim Form package provided with the claim kit; includes death certificate requirements, beneficiary details, and sections to complete. Claims may be faxed to 617-663-3389 or mailed to John Hancock Annuities Service Center, PO Box 55444, Boston, MA 02205-5444. For speed, use the Express Claim option if eligible.

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