Directory information, not recipient confirmation. Fax numbers can change and differ by department, location, form, or plan. Confirm this destination directly with John Hancock Life Insurance Company (U.S.A.) before sending sensitive documents. FaxFlow is not affiliated with this organization.

Financial serviceshigh confidence

John Hancock Life Insurance Company (U.S.A.) fax number

(617) 663-3389

Annuities Service Center

Used for: Submitting annuity claim forms for beneficiary settlement (claims processing).

Fax destination details

Department
Annuities Service Center
Purpose
Submitting annuity claim forms for beneficiary settlement (claims processing).
Form
Annuity claim form — Annuity Claim Form (Non-Qualified National Kit)
Address
Regular mail: PO Box 55444, Boston, MA 02205-5444; Overnight/physical: John Hancock Insurance, 372 University Avenue, Suite 55444, Westwood, MA 02090
Voice phone
877-543-2363

Before you send

  • Confirm that this exact department handles your document or request.
  • Check the organization website or call its main line for the current fax number.
  • Include a cover sheet and any case, member, claim, or form reference required.
  • Keep the delivery confirmation with your submission records.

Use the Annuity Claim Form package provided with the claim kit; includes death certificate requirements, beneficiary details, and sections to complete. Claims may be faxed to 617-663-3389 or mailed to John Hancock Annuities Service Center, PO Box 55444, Boston, MA 02205-5444. For speed, use the Express Claim option if eligible.

Review official form instructions

Sources and verification

FaxFlow records the public sources found during directory research. A source link is useful evidence, but it is not a guarantee that a number still reaches the same team.

No public source link was saved with this record. Confirm the number directly with the organization before using it.