Internal Revenue Service (IRS) fax number

Fax destination details

Department

Austin Internal Revenue Service – Refunds/Payment Tracing (Form 3911)

Purpose

Fax Form 3911 (Taxpayer Statement Regarding Refund) to 855-203-7538 for the Austin region to start a payment trace; you may also call 800-919-9835 for tracing assistance.

Form

Form 3911 — Taxpayer Statement Regarding Refund

Address

Austin Internal Revenue Service, 3651 S Interregional Hwy 35, Austin, TX 78741

Voice phone

800-919-9835

Website

Visit organization website

Before you send

• Confirm that this exact department handles your document or request.
• Check the organization website or call its main line for the current fax number.
• Include a cover sheet and any case, member, claim, or form reference required.
• Keep the delivery confirmation with your submission records.

Complete Form 3911 with your name and taxpayer ID, current address, a contact number, type of return, type of refund (Check or Direct Deposit), refund amount, tax period, and date filed. Sign and date the form; if a joint return, both spouses must sign. Return by fax to the Austin region at 855-203-7538 or mail as directed. Note: you must complete a separate Form 3911 for each refund you are requesting information about.