iA Financial Group (Industrial Alliance Insurance and Financial Services Inc.) fax number

Fax destination details

Department

iA Special Markets (Claims Department)

Purpose

Submit insurance claims (life/health, travel, or out-of-province/country medical expenses) to iA Special Markets (Claims Department). The mailing address is 400–988 Broadway W, PO Box 5900, Vancouver, BC V6B 5H6, Canada, and the fax number is 1-866-913-3620 for claims forms. You can also contact 1-800-266-5667 or specialmarkets-claims@ia.ca for forms and procedures.

Form

Emergency Out of Province/Country Claim Form — Form 6258

Address

iA Special Markets (Claims Department), 400–988 Broadway W, PO Box 5900, Vancouver, BC V6B 5H6, Canada

Voice phone

1-800-266-5667

Website

Visit organization website

Before you send

• Confirm that this exact department handles your document or request.
• Check the organization website or call its main line for the current fax number.
• Include a cover sheet and any case, member, claim, or form reference required.
• Keep the delivery confirmation with your submission records.

Complete the Emergency Out of Province/Country Claim Form with required supporting documents (medical records, receipts, provincial health card, travel details) and submit by mail or fax to iA Special Markets (Claims Department). The form includes instructions and must be submitted within 90 days of expenses and no later than 12 months from the date of the expense.

Official form instructions are published as a downloadable file on the organization's website.