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Default Resolution Group (DRG), U.S. Department of Education fax number

(240) 931-3323

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Default Resolution Group

Used for: Submit loan rehabilitation documents (e.g., latest tax transcript or signed IRS Form 1040) by fax to 1-240-931-3323. DRG handles defaulted federal student loans and rehabilitation; the process typically requires nine on-time payments within 10 consecutive months to rehabilitate the loan, after which the loan is transferred to a new servicer.

Fax destination details

Department
Default Resolution Group
Purpose
Submit loan rehabilitation documents (e.g., latest tax transcript or signed IRS Form 1040) by fax to 1-240-931-3323. DRG handles defaulted federal student loans and rehabilitation; the process typically requires nine on-time payments within 10 consecutive months to rehabilitate the loan, after which the loan is transferred to a new servicer.
Form
Rehabilitation Agreement Letter — Loan Rehabilitation Agreement
Address
U.S. Department of Education, Default Resolution Group, P.O. Box 5609, Greenville, TX 75403-5609
Voice phone
1-800-621-3115

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Sign and submit a Rehabilitation Agreement Letter and fax the required documents (latest tax transcript or signed IRS Form 1040) to the DRG fax number 1-240-931-3323. If you cannot fax, mail to DRG at U.S. Department of Education, Default Resolution Group, P.O. Box 5609, Greenville, TX 75403-5609.

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