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Cigna fax number

(833) 213-9222

NAP Medical (Medical Network Adequacy Provision)

Used for: Network adequacy exception requests via the Medical-Network Adequacy Provision (NAP) process; submission includes a Letter of Medical Necessity and related documentation.

Fax destination details

Department
NAP Medical (Medical Network Adequacy Provision)
Purpose
Network adequacy exception requests via the Medical-Network Adequacy Provision (NAP) process; submission includes a Letter of Medical Necessity and related documentation.
Form
NAP Exception Request Form — Medical-Network Adequacy Provision (NAP) Exception Request Form
Voice phone
1-800-244-6224

Before you send

  • Confirm that this exact department handles your document or request.
  • Check the organization website or call its main line for the current fax number.
  • Include a cover sheet and any case, member, claim, or form reference required.
  • Keep the delivery confirmation with your submission records.

Complete the form with patient and provider details, attach letters of medical necessity and supporting documentation, then fax the package to the NAP Medical number 833-213-9222. For questions, contact the appropriate Cigna department at 1-800-244-6224.

Official form instructions are published as a downloadable file on the organization's website.

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