Directory information, not recipient confirmation. Fax numbers can change and differ by department, location, form, or plan. Confirm this destination directly with CastleBranch, Inc. (a DISA Global Solutions company) before sending sensitive documents. FaxFlow is not affiliated with this organization.

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CastleBranch, Inc. (a DISA Global Solutions company) fax number

(910) 343-9731

Operations / Order Processing

Used for: Submitting background check release forms and background-check orders via fax to CastleBranch; they process the request and post results to the user’s CastleBranch account and/or send confirmations back.

Fax destination details

Department
Operations / Order Processing
Purpose
Submitting background check release forms and background-check orders via fax to CastleBranch; they process the request and post results to the user’s CastleBranch account and/or send confirmations back.
Form
CastleBranch Release Form — CastleBranch Release Form
Address
1844 Sir Tyler Drive, Wilmington, NC 28405
Voice phone
888-723-4263

Before you send

  • Confirm that this exact department handles your document or request.
  • Check the organization website or call its main line for the current fax number.
  • Include a cover sheet and any case, member, claim, or form reference required.
  • Keep the delivery confirmation with your submission records.

Complete all required fields, sign and date, then fax to 910-343-9731 or email expedite@castlebranch.com. Ensure the order number and release details are correct to avoid processing delays.

Official form instructions are published as a downloadable file on the organization's website.

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