Capital One fax number

Fax destination details

Department

Estate Planning / Beneficiary Designation (Bank by Mail)

Purpose

Submitting beneficiary designation forms and other estate-related banking paperwork via fax; Capital One uses this fax for beneficiary designation, account ownership changes, and related estate documents, often followed by confirmations or updated documents.

Form

Beneficiary designation form / Designation of Payable on Death — Beneficiary designation form (Beneficiary Form) and related estate forms

Address

Capital One Bank, Attn: Bank by Mail, PO BOX 85123, Richmond, VA 23285

Voice phone

1-877-383-4802

Website

Visit organization website

Before you send

• Confirm that this exact department handles your document or request.
• Check the organization website or call its main line for the current fax number.
• Include a cover sheet and any case, member, claim, or form reference required.
• Keep the delivery confirmation with your submission records.

Fill required fields, sign and date, attach supporting documents as needed (e.g., court orders or death certificates if applicable), then fax to 1-888-464-3220 and mail originals to Capital One Bank Attn: Bank by Mail, PO BOX 85123, Richmond, VA 23285.

Official form instructions are published as a downloadable file on the organization's website.