Directory information, not recipient confirmation. Fax numbers can change and differ by department, location, form, or plan. Confirm this destination directly with Aetna Medicare before sending sensitive documents. FaxFlow is not affiliated with this organization.

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Aetna Medicare fax number

(844) 749-2651

Enrollment Department

Used for: Enrollment submissions and chronic-condition verifications; used for Medicare CSNP enrollment and related forms

Fax destination details

Department
Enrollment Department
Purpose
Enrollment submissions and chronic-condition verifications; used for Medicare CSNP enrollment and related forms
Form
Verification of Chronic Condition (VCC) form — Verification of Chronic Condition (VCC) Form
Address
PO Box 14077, Lexington, KY 40512
Voice phone
1-833-771-2456

Before you send

  • Confirm that this exact department handles your document or request.
  • Check the organization website or call its main line for the current fax number.
  • Include a cover sheet and any case, member, claim, or form reference required.
  • Keep the delivery confirmation with your submission records.

Use cover sheet without any Protected Health Information (PHI) and fax to: 1-844-749-2651 Attention: Enrollment Department. If you can send secure email you should scan completed form, then email secure to: VCC@Aetna.com

Official form instructions are published as a downloadable file on the organization's website.

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