Directory information, not recipient confirmation. Fax numbers can change and differ by department, location, form, or plan. Confirm this destination directly with Aetna Better Health of Louisiana before sending sensitive documents. FaxFlow is not affiliated with this organization.

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Aetna Better Health of Louisiana fax number

(855) 853-4936

Member Services

Used for: Member services communications, including eligibility verifications, enrollment updates, and grievances. PCP change requests can be faxed here using the Primary Care Physician Change Form.

Fax destination details

Department
Member Services
Purpose
Member services communications, including eligibility verifications, enrollment updates, and grievances. PCP change requests can be faxed here using the Primary Care Physician Change Form.
Form
Primary Care Physician Change Form — Primary Care Physician Change Form
Address
2400 Veterans Memorial Blvd., Suite 200, Kenner, LA 70062
Voice phone
1-855-242-0802

Before you send

  • Confirm that this exact department handles your document or request.
  • Check the organization website or call its main line for the current fax number.
  • Include a cover sheet and any case, member, claim, or form reference required.
  • Keep the delivery confirmation with your submission records.

Fill out per patient; email to AetnaBetterHealth-LA-MemberServices@aetna.com or fax to 1-855-853-4936. Changes will be made by the end of the next business day. For questions, contact Member Services at 1-855-242-0802.

Official form instructions are published as a downloadable file on the organization's website.

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