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Acentra Health BFCC-QIO fax number

(844) 878-7921

BFCC-QIO / Beneficiary Helpline

Used for: Submitting Medicare quality-of-care complaints and related requests (appeals, case status, and medical-record submission) to the BFCC-QIO via fax. The toll-free fax 844-878-7921 is listed as the BFCC-QIO contact number, and CMS forms (e.g., CMS-10287) may be involved for complaints.

Fax destination details

Department
BFCC-QIO / Beneficiary Helpline
Purpose
Submitting Medicare quality-of-care complaints and related requests (appeals, case status, and medical-record submission) to the BFCC-QIO via fax. The toll-free fax 844-878-7921 is listed as the BFCC-QIO contact number, and CMS forms (e.g., CMS-10287) may be involved for complaints.
Form
CMS-10287 — Medicare Quality of Care Complaint Form
Address
1650 Summit Lake Dr., Suite 102, Tallahassee, FL 32317

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Complete CMS-10287 (Medicare Quality of Care Complaint Form) and submit to Acentra Health by fax (1-844-266-3208), mail (Acentra Health, 1650 Summit Lake Dr., Suite 102, Tallahassee, FL 32317), or email (beneficiary.complaints@acentra.com). See CMS for the form and instructions.

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