Directory information, not recipient confirmation. Fax numbers can change and differ by department, location, form, or plan. Confirm this destination directly with USAA Medical Mail Department (via AIS/CCC), Garrison Property and Casualty Insurance Company (a USAA subsidiary) before sending sensitive documents. FaxFlow is not affiliated with this organization.

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USAA Medical Mail Department (via AIS/CCC), Garrison Property and Casualty Insurance Company (a USAA subsidiary) fax number

(888) 272-1255

Medical Mail Department (AIS/CCC)

Used for: Submission of medical bills and records for USAA auto insurance claims; mail to Auto Injury Solutions, Attn: USAA Medical Mail Department, P.O. Box 5000, Daphne, AL 36526; communications handled by USAA Medical Mail Department.

Fax destination details

Department
Medical Mail Department (AIS/CCC)
Purpose
Submission of medical bills and records for USAA auto insurance claims; mail to Auto Injury Solutions, Attn: USAA Medical Mail Department, P.O. Box 5000, Daphne, AL 36526; communications handled by USAA Medical Mail Department.
Form
Medical Authorization / Release (MA059); Important Notice (MA011F) — Medical Authorization - MA059; Important Notice - MA011F
Address
Auto Injury Solutions, Attn: USAA Medical Mail Department, P.O. Box 5000, Daphne, AL 36526

Before you send

  • Confirm that this exact department handles your document or request.
  • Check the organization website or call its main line for the current fax number.
  • Include a cover sheet and any case, member, claim, or form reference required.
  • Keep the delivery confirmation with your submission records.

Include USAA claim number, patient name, date of birth, accident date, provider name/address, treatment dates, provider tax ID, ICD/CPT codes for each date of service; send with medical bills and related reports to the specified AIS/CCC mailbox.

Sources and verification

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