Directory information, not recipient confirmation. Fax numbers can change and differ by department, location, form, or plan. Confirm this destination directly with Truist Bank (SunTrust Mortgage) before sending sensitive documents. FaxFlow is not affiliated with this organization.
Truist Bank (SunTrust Mortgage) fax number
(855) 223-4680
Mortgage Servicing / Home Preservation
Used for: Mortgage assistance submission and related communications (acknowledgments, requests for additional documents, and potential relief offers).
Fax destination details
- Department
- Mortgage Servicing / Home Preservation
- Purpose
- Mortgage assistance submission and related communications (acknowledgments, requests for additional documents, and potential relief offers).
- Form
- Mortgage Assistance Application — Mortgage Assistance Application
- Address
- Mail Code: RVW-5113, P.O. Box 26150, Richmond, VA 23224
- Voice phone
- 855-223-4680
- Website
- Visit organization website
Before you send
- Confirm that this exact department handles your document or request.
- Check the organization website or call its main line for the current fax number.
- Include a cover sheet and any case, member, claim, or form reference required.
- Keep the delivery confirmation with your submission records.
Complete the Mortgage Assistance Application and submit with required documentation to Truist Bank via mail (Mail Code RVW-5113, P.O. Box 26150, Richmond, VA 23224), or fax to 877-589-0758, or submit online at homepreservationdocuments@suntrust.com. If you need help, call 855-223-4680.
Official form instructions are published as a downloadable file on the organization's website.
Sources and verification
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