Directory information, not recipient confirmation. Fax numbers can change and differ by department, location, form, or plan. Confirm this destination directly with Truist Bank (formerly SunTrust Bank) before sending sensitive documents. FaxFlow is not affiliated with this organization.

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Truist Bank (formerly SunTrust Bank) fax number

(877) 589-0758

Loss Mitigation / Mortgage Assistance

Used for: Submitting Mortgage Assistance / Loss Mitigation documents (loan modification and related requests) via the bank's Submission Avenues.

Fax destination details

Department
Loss Mitigation / Mortgage Assistance
Purpose
Submitting Mortgage Assistance / Loss Mitigation documents (loan modification and related requests) via the bank's Submission Avenues.
Form
Form 4506-C — IRS Form 4506-C: Request for Transcript of Tax Return
Address
1001 Semmes Avenue, Richmond, VA 23224
Voice phone
800-443-1032

Before you send

  • Confirm that this exact department handles your document or request.
  • Check the organization website or call its main line for the current fax number.
  • Include a cover sheet and any case, member, claim, or form reference required.
  • Keep the delivery confirmation with your submission records.

Submit a signed Form 4506-C for each borrower as part of mortgage assistance; include loan number and follow the Mortgage Assistance Application instructions.

Review official form instructions

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