MetLife Retirement & Income Solutions (RIS) fax number

Fax destination details

Department

Retirement & Income Solutions (RIS) - ARS Documents

Purpose

Submit RIS/ARS forms and documents (e.g., Beneficiary Designation, Direct Deposit) to MetLife Retirement & Income Solutions by fax to 1-866-855-2773 or via ARSDocuments@metlife.com; mailing address for RIS documents is PO Box 14710, Lexington, KY 40512-4710.

Form

Multiple RIS forms (Beneficiary Designation, Direct Deposit for Annuitants, COB/ARS forms) — Beneficiary Designation for Annuity (CBF-ARS-BENEDES-SS-A); Direct Deposit for Annuitants

Address

PO Box 14710, Lexington, KY 40512-4710

Voice phone

1-800-638-2704

Website

Visit organization website

Before you send

• Confirm that this exact department handles your document or request.
• Check the organization website or call its main line for the current fax number.
• Include a cover sheet and any case, member, claim, or form reference required.
• Keep the delivery confirmation with your submission records.

Fill out the appropriate RIS form as instructed, sign where required, and submit by fax (1-866-855-2773), email (ARSDocuments@metlife.com), or mail to MetLife RIS. Use the form’s particular instructions for required signatures and supporting documents.