Directory information, not recipient confirmation. Fax numbers can change and differ by department, location, form, or plan. Confirm this destination directly with CVS Pharmacy / CVS Health before sending sensitive documents. FaxFlow is not affiliated with this organization.

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CVS Pharmacy / CVS Health fax number

(800) 287-2414

Prescription Records Service Center

Used for: Processing requests for patient prescription records and protected health information (PHI) disclosures for CVS Pharmacy; handling records requests and distributing records when authorized.

Fax destination details

Department
Prescription Records Service Center
Purpose
Processing requests for patient prescription records and protected health information (PHI) disclosures for CVS Pharmacy; handling records requests and distributing records when authorized.
Form
PHI disclosure authorization form — Authorization for Disclosure of Protected Health Information (PHI)
Address
One CVS Drive, Woonsocket, RI 02895
Voice phone
+1-800-287-2414

Before you send

  • Confirm that this exact department handles your document or request.
  • Check the organization website or call its main line for the current fax number.
  • Include a cover sheet and any case, member, claim, or form reference required.
  • Keep the delivery confirmation with your submission records.

Fill in patient details, specify the records to disclose, identify the recipient, and set an expiration date (up to 6 months). Mail to One CVS Drive, MC-B120, Woonsocket, RI 02895 or fax to 401-652-1593, or email PrescriptionRecordSvcCenter@cvshealth.com to initiate a records request.

Official form instructions are published as a downloadable file on the organization's website.

Sources and verification

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