Directory information, not recipient confirmation. Fax numbers can change and differ by department, location, form, or plan. Confirm this destination directly with Aetna before sending sensitive documents. FaxFlow is not affiliated with this organization.

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Aetna fax number

(866) 474-4040

HMO Member Services

Used for: Submitting HMO/PPO/Indemnity medical claims and enrollment forms; receiving member service communications (claims status, reimbursements) by fax.

Fax destination details

Department
HMO Member Services
Purpose
Submitting HMO/PPO/Indemnity medical claims and enrollment forms; receiving member service communications (claims status, reimbursements) by fax.
Form
HMO Claim Form; PPO/Indemnity Claim Form — HMO Claim Form; PPO/Indemnity Claim Form
Address
Attn: Claims Reimbursement, Aetna, PO Box 14079, Lexington, KY 40512-4079

Before you send

  • Confirm that this exact department handles your document or request.
  • Check the organization website or call its main line for the current fax number.
  • Include a cover sheet and any case, member, claim, or form reference required.
  • Keep the delivery confirmation with your submission records.

Instructions are on the official HMO/PPO/Indemnity claim forms; use the version appropriate to your plan.

Sources and verification

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